General Inquiries


Phone: 705-923-4263

Mailing Address:

245 Eglinton Avenue East, Suite 420, Toronto, ON, M4P 3B7

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Frequently Asked Questions:

Read answers to frequently asked questions here.

After Hours Venue Issues

For facility problems (locked door, missing equipment, unreasonable caretakers), call 416-768-4357.

  • Help phone hours:
    • Mondays - Fridays 5:00 pm - 9:00 pm
    • Saturdays and Sundays 12:00 pm - 6:00 pm.
  • This line is not answered during business hours.
  • Please do not call this line for any other issues other than facility related ones.

Office Hours

Mondays to Fridays, 9:00 am - 5:00 pm.

Visit us

  • Car: there is plenty of 1 hour parking on all surrounding streets including Mt. Pleasant (west side of building) and Taunton Road (east side of building). Be sure to read all parking signs carefully.
  • Public Transit: we are 700 metres from the Yonge & Eglinton subway station. There is also frequent bus traffic along Eglinton as well as Mt. Pleasant. Check for up to date info.
  • Office Details: We are on the 4th floor. Enter the main doors at Eglinton/Mt.Pleasant and ride the elevator up. Turn right out of the elevator.